EXPLANATION AND PRIVACY POLICY REGARDING THE PROTECTION OF PERSONAL DATA

Below, you can find the basic information regarding the protection of personal data transferred to our website, operating under the name Dogandthecity.com. In order to fulfill the disclosure obligation arising from Article 10 of Law No. 6698 on the Protection of Personal Data ("KVKK"), our website presents the following explanations to the attention of our customers and third parties who use our website and/or mobile applications. Dogandthecity reserves the right to update this Explanation on the Protection of Personal Data in accordance with any changes that may occur in the applicable legislation.

We would like to inform you about certain definitions specified in the aforementioned legislation and in this legislation:

Personal data: Any kind of information related to an identified or identifiable real person,

Processing of personal data: Any kind of operation performed on data, including but not limited to, obtaining, recording, storing, preserving, altering, rearranging, disclosing, transferring, taking over, making obtainable, classifying, or preventing the use of data, either fully or partially, by automatic means or by non-automatic means as part of any data recording system,

Data processor: The real or legal person who processes personal data on behalf of the data controller based on the authorization given by the data controller,

Data recording system: The record system where personal data is processed by being structured according to certain criteria,

Data controller: The real or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system.

1) What is the legal basis for Dogandthecity.com to collect personal data?

Various regulations exist regarding the use of our customers' personal data. First and foremost, the principles for the protection of personal data have been determined by the KVKK. Additionally, Law No. 6563 on Regulation of Electronic Commerce includes provisions on the protection of personal data. In certain cases, there are also criminal sanctions provided for the protection of personal data through the provisions of Turkish Penal Code No. 5237.

Furthermore, the collection and use of data are necessary for the fulfillment of our obligations arising from Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

2) What methods does Dogandthecity.com use to collect personal data?

The data provided by our customers who perform transactions through the Dogandthecity website or mobile applications are processed by Dogandthecity in accordance with the consent of our customers and the provisions of the legislation.

www.dogandthecity.com, owned by Serra Süngür, is a website that uses cookies. A cookie is a file, mostly consisting of letters and numbers, that is stored on the internet browser or hard drive of the device being used, allowing the identification of that device.

In order to provide better service to visitors of www.dogandthecity.com and within the framework of legal obligations, your browsing information will be collected, processed, shared with third parties, and securely stored, with the exception of the purposes and scope specified in this Personal Data Protection Statement.

www.dogandthecity.com uses cookies to collect information through log files, empty gif files, and/or third-party sources to create a summary related to your preferences. It may track your browsing information and/or usage history on the site to tailor personalized promotions, offers, and improve the content of the website or mobile application according to your preferences.

www.dogandthecity.com may combine the information collected from you on the website at different times or through different methods, such as online and offline data, and use this information together with information obtained from other sources such as third parties.

The session identification cookie expires when you close your browser. The persistent cookie remains on your hard drive for a longer period. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in your internet browser's "help" file or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu". If you reject persistent cookies or session cookies, you can still continue to use the website or application, but you may not have access to all the functions of the website or your access may be limited.

3) How Are Internet Site Cookies Used?

The website www.dogandthecity.com owned by Serra Süngür is a site that uses cookies. A cookie is a file consisting mainly of letters and numbers that is stored on the internet browser or hard drive of the device being used, enabling the identification of that device.

www.dogandthecity.com cookies are stored to create a summary related to your preferences using log files, empty gif files, and/or third-party sources.

We use two types of cookies on our sites: session cookies and persistent cookies. Session cookies are temporary cookies that are valid until you close your browser. Persistent cookies remain on your hard drive until you delete them or until their expiration date (the duration for which cookies will remain on your device will depend on their "lifetime").

www.dogandthecity.com cookies are used to remember your preferences and personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open, eliminating the need to enter your password multiple times during each visit, as well as cookies that recognize and remember you for subsequent visits to the website/mobile application.

www.dogandthecity.com uses cookies to determine how you use the website/mobile application, including measuring factors such as where you accessed the website/mobile application from, which content you viewed on the website/mobile application, and the duration of your visit.

www.dogandthecity.com website cookies may also enable the activation of "advertising technology" to present advertisements that it deems may be of interest to you when you visit search engines, websites, mobile applications, and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website advertises to present you with personalized ads. When presenting these ads, a unique third-party cookie may be placed on your browser to enable the website to recognize you. www.dogandthecity.com also uses Google Analytics, a web analysis service provided by Google, Inc. Google Analytics uses cookies to analyze how users use the website, mobile application, and/or mobile site and generates statistical information/reports. For more information about the use of Google Analytics (including refusal options), you can visit the following address: http://www.google.com/intl/tr/policies/privacy/#infocollect

You can use the following methods to allow or reject cookies:

Google Chrome

:

You can allow or block cookies from the "Cookies" tab by clicking the "lock icon" in the address bar of your browser.

Internet Explorer

:

You can manage cookies by clicking the "Tools" section in the upper-right corner of your browser and selecting the "Security" tab, then choosing "Allow" or "Block" cookies.

Mozilla Firefox

:

Click the "open menu" tab in the upper-right corner of your browser, click the "Options" visual, and use the "Privacy & Security" button to manage cookies.

Opera

:

By selecting "Advanced" in the "Preferences" section of your browser, you can manage cookie settings from the "Cookies" section.

Safari

:

Select the "Safari" tab from your phone's "Settings" section and manage all your cookie settings from the "Privacy & Security" section.

In addition to the above options, you can visit the following addresses for information about all cookies and cookie management: https://www.allaboutcookies.org, https://www.youronlinechoices.eu/ or use the "Privacy Badger" application (https://www.eff.org/tr/privacybadger). If you reject persistent cookies or session cookies, you can still continue to use the website, mobile application, and mobile site, but you may not have access to all the functions of the website, mobile application, and mobile site or your access may be limited.

Information about cookies on www.dogandthecity.com is provided in the following tables:

Cookie Service Provider

Cookie Name

Cookie Purpose

Cookie Type

Cookie Duration

Google

_ga

Analytics device information - Used for applications in the Google Tag Manager system

Persistent Cookie

2 Years

Google

_gid

Used for user identification

Persistent

1 Day

PHPSESSID

PHPSESSID

A cookie created by PHP-based applications. It is a general-purpose identifier used to maintain user session variables. It is usually a randomly generated number, which may be specific to the site on which it is used, but a good example is maintaining login status for a user across pages.

First-party

1 Week

convertful.com

session

Used for displaying pop-ups to users

Persistent Cookie

During browser session

.doubleclick.net

test_cookie

 

This cookie is set by DoubleClick (owned by Google) to determine whether the website visitor's browser supports cookies.

Persistent Cookie

14 Minutes

Facebook

_fbp

Used by Facebook to offer a range of advertising products, such as real-time bidding from third-party advertisers

Persistent Cookie

3 Months

Facebook

fr

 

Contains the browser and user unique ID combination used for targeted advertising

Persistent Cookie

During browser session

.doubleclick.net

IDE

This cookie provides information about how the end user uses the website and what ads the end user saw before visiting the website.

Persistent Cookie

1 Year

Dogandthecity

geoip_location_code

Non Persistent Cookie

During browser session

Dogandthecity

is_cart_empty

Persistent Cookie

1 Day

Dogandthecity

cart_session_id

Non Persistent Cookie

1 Day

Dogandthecity

previousPage

Persistent Cookie

36 Seconds

Dogandthecity

conv_person

Non Persistent Cookie

2 Years

Dogandthecity

conv_session

Persistent Cookie

2 Years

Dogandthecity

_gat_gtag_UA_114759540_1

Persistent Cookie

2 Years

Dogandthecity

pid

Persistent Cookie

36 Seconds

GIST

gist_identified_sskpptv4

Used for live support and email notifications software

Persistent Cookie

1 Year

GIST

gist_id_sskpptv4

Used for live support and email notifications software

Persistent Cookie

1 Year

4) What purposes does Dogandthecity use personal data for?

Dogandthecity may collect, store, update, disclose, transfer, classify, and process your personal information to the extent permitted by law and within the limits set by the legislation.

Your personal data is used for the following purposes:

  • - Verifying the identity of individuals who shop or place orders through the website/mobile applications
  • - Recording and storing address and other necessary information for communication
  • - Contacting customers regarding the current status, updates, and conditions of distance sales contracts concluded in accordance with the Distance Sales Contract and the Law on the Protection of the Consumer
  • - Managing all records and documents that form the basis for processing in electronic (internet/mobile, etc.) or paper-based media
  • - Fulfilling the obligations undertaken in accordance with distance sales contracts and the relevant provisions of the Law on the Protection of the Consumer
  • - Providing information to public officials in accordance with the requests and legal obligations related to public security matters
  • - Offering customers a better shopping experience, providing information about our products that may be of interest to customers based on their areas of interest, and conveying promotions
  • - Improving customer satisfaction, recognizing customers who shop through the website and/or mobile applications, and using them for customer profiling and analysis, as well as various marketing and advertising activities, including conducting surveys through affiliated organizations
  • - Providing recommendations to customers by our affiliated institutions and solution partners, informing customers about our services
  • - Evaluating customer complaints and suggestions regarding our services
  • - Fulfilling our legal obligations and exercising our rights arising from the current legislation

5) How does Dogandthecity protect your personal data?

Your personal data shared with Dogandthecity is under the supervision and control of the ticimax e-commerce systems. Ticimax, as the data controller, takes responsibility for establishing and implementing the necessary organization and technical measures to protect the confidentiality and integrity of the information in accordance with the relevant legislation. We would like to inform you that we always update our data processing policies.

6) Does Dogandthecity share your personal data?

The sharing of personal data of our customers with third parties is carried out within the framework of customer consent, and as a rule, personal data is not transferred to third parties without the customer's consent.

However, personal data is shared with courts and other public institutions due to our legal obligations. In addition, personal data may be transferred to affiliated third parties in order to provide the committed services, perform quality control of the provided services, and for marketing activities.

During the transfer of data to third parties, the necessary technical and legal measures are taken to prevent rights violations. However, Dogandthecity is not responsible for breaches that occur within the responsibility of the third party due to their data protection policies.

Your personal data may be shared with Dogandthecity's shareholders, program partner institutions with which we collaborate to carry out our activities, domestic/foreign individuals and institutions from whom we receive cloud storage services for data, domestic/foreign organizations with which we have agreements for sending commercial electronic messages to our customers, Interbank Card Center, various agencies, advertising companies, survey companies both domestically and internationally, and relevant business partners in order to provide better services to you, ensure customer satisfaction, and conduct various marketing activities both domestically and internationally.

7) What are your rights under the Personal Data Protection Law?

Under the Personal Data Protection Law, you have the following rights:

a) To learn whether your personal data is processed or not,
b) If your personal data is processed, to request information about it,
c) To learn the purpose of the processing and whether it is used in accordance with its purpose,
d) To know the third parties to whom your personal data is transferred within the country or abroad,
e) If your personal data is incomplete or inaccurately processed, to request its correction,
f) In accordance with Article 7 of the Personal Data Protection Law, to request the deletion or destruction of your personal data within the conditions stipulated therein,
g) To request notification of the operations carried out as per subparagraphs (d) and (e) to third parties to whom your personal data has been transferred,
h) To object to the occurrence of a result against you due to the analysis of your personal data exclusively by automatic systems,
i) To demand the compensation of the damages in case you incur damages due to the unlawful processing of your personal data.

8) How can I be informed about changes in personal data legislation?

According to the Personal Data Protection Law, your rights are the obligations of Dogandthecity. We process your personal data with this awareness and to the extent required by the legislation. We inform you that we will update this information on our page in compliance with the new legislation, and you can easily follow the updates on this page at any time.

9) How can I ensure that my data is kept up-to-date and accurate?

In accordance with Article 4 of the Personal Data Protection Law, Dogandthecity has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Dogandthecity to fulfill its obligations arising from the current legislation, customers need to share accurate and up-to-date data with Dogandthecity. If your data undergoes any changes, we kindly request you to contact us through the communication channels listed below to update your data.


For any questions and opinions regarding your personal data, you can contact us at any time via the email address [email protected].

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